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Data Deletion Request
How to ask us to delete your data
Last updated: 2 September 2026
You can ask us to delete the personal information we hold about you.
How to make a request
Contact us on either of these:
- Email: happytime1784@gmail.com
- WhatsApp: +880 1340-749497
Please write “Data deletion request” in your message, and include enough information for us to find your record:
- your name
- the phone number used for your order, if you have ordered from us
- if your request is about a Messenger conversation, the Facebook account or Page conversation it relates to
You do not need to send us any identity document.
What happens next
- We check the request and, where we need to, confirm that it comes from you or from someone entitled to make it on your behalf.
- We find the information connected to you in our order records and customer-support conversation logs.
- We delete the information we can delete, or anonymise it where deletion is not possible.
- We reply to let you know what we have done.
What we may need to keep
Some information may have to be kept even after a deletion request, where we need it for legal, accounting, fraud-prevention, dispute-resolution or regulatory reasons.
Where information is not deleted on request, it is kept under our normal retention periods and then removed:
- Customer-support conversation logs: up to 12 months
- Order records: up to 5 years
Related pages
Questions? Email happytime1784@gmail.com or message us on WhatsApp at +880 1340-749497.